You have just purchased a brand new Avanti mattress. We sincerely thank you for allowing Avanti to participate in your everyday well-being and we are sure that your nights will be very enjoyable. Please take a few minutes to read the warranty and service information for your new Avanti Mattress. You will have assets in hand to protect your new investment!
MATTRESS WARRANTY
10 years Warranty
This warranty is valid for a period varying between 1 year and 10 years depending on the mattress model. A warranty type is applicable. Type-A is a 10-year warranty. Type-B is a 5-year warranty. Type-C is a 1-year warranty. This warranty is valid from the date of original purchase and covers any defects in materials or craftmanship. It does not cover : wear and tear, normal changes in softness or resilience, body impression less than 0,75 inches in depth on foam mattress and 2 inches on pocket coils mattresses, stained or soiled product, the seams and remaining thread, misuse or improper maintenance, alteration or repair by unauthorized representatives or damage resulting from transit or handling use. Avanti reserves the right, at its sole discretion, to determine if additional exclusions apply. Mattresses should be used on a proper base, with a center support. This warranty only applies to the original purchaser, with proof of purchase, residing in Canada. Avanti will repair, replace any product that proves to be defective in materials or craftmanship. If the product is no longer available in the future, an equivalent product will be offered at Avanti’s discretion.
AJUSTABLE BASE WARRANTY
Avanti Adjustable bases offer a warranty from the date of purchase.
2-year warranty on the wireless remote.
5-year warranty on the motors and electrical parts.
20-year warranty on the metal structure excluding the legs.
Warranty covers defects in the workmanship or materials from the date of purchase. Avanti reserves the right, at it sole discretion, to determine if additional exclusions apply. This warranty only applies to the original purchaser, with proof of purchase, residing in Canada. Avanti will repair, replace any product that proves to be defective in materials or craftmanship. If the product is no longer available in the future, an equivalent product will offered at Avanti’s discretion.
BED SHEETS WARRANTY
1-year Warranty
Our bed sheets come with a 1-year warranty. This warranty is valid for 1 year from the original date of purchase and covers any defects in materials or craftmanship. It does not cover stained products, wear and tear, damage caused by maintenance. Avanti reserves the right, at its sole discretion, to determine if additional exclusions apply. This warranty only applies to the original purchaser, with proof of purchase, residing in Canada. Avanti will repair, replace any product that proves to be defective in materials or craftmanship. If the product is no longer available in the future, an equivalent product will offered at Avanti’s discretion.
PILLOW WARRANTY
1-year Warranty
Our pillows come with a 1-year warranty. This warranty is valid for 1 year from the original date of purchase and covers any defects in materials or craftmanship. It does not cover stained products, wear and tear, normal changes in softness or resilience, or improper care. Avanti reserves the right, at its sole discretion, to determine if additional exclusions apply. This warranty only applies to the original purchaser, with proof of purchase, residing in Canada. Avanti will repair, replace any product that proves to be defective in materials or craftmanship. If the product is no longer available in the future, an equivalent product will be offered at Avanti’s discretion.
